General terms and conditions or GTC are the basis for good business. The creation of general terms and conditions makes sense wherever many contracts with the same content are concluded. The sale of goods or similar is the best known and most frequent application. We offer comprehensive consultations on how your terms and conditions are correctly made applicable. In cases of permanent business relationships with your contractual partners, we can provide a framework agreement which makes life easier for you and your business partners.
You can find many different templates for general terms and conditions on websites of institutions such as the Austrian Federal Chamber of Commerce. These are an excellent basis for initial consideration. Nevertheless, we urgently advise you to have a professional draw up specific terms and conditions as a basis for your particular business. With regard to the Consumer Protection Act (KSchG), many special regulations must be taken into account. With our help, you can avoid the pitfalls and be on the safe side with our prudent contract design. From the outset, we make sure to prevent inadmissible contract parts and any resulting trouble to protect your company from costly claims.
The Consumer Protection Act - KSchG, the Austrian Distance Selling Act - FAGG and numerous other laws stipulate that entrepreneurs must disclose essential aspects of the goods and services offered in a clear and understandable manner before a contract is concluded. These duties of disclosure are to be made easily accessible on the Internet according to the E-Commerce Act - ECG. The ECG applies to both B2C and B2B. We can offer comprehensive advice on your duties of disclosure and prepare all the necessary documents to fulfil them.
- Drafting of general terms and conditions (GTC) for "B2B" and "B2C" conditions of purchase
- Conditions of delivery and terms of sale
- General terms and conditions for web shops
Practical Knowledge - General Terms and Conditions (GTC),
Dunne/Unger, Praxiswissen – Allgemeine Geschäftsbedingungen (AGB), Weka-Verlag ( Handbuch AGB (weka.at) )